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Instant association, also known as pre-emptive persuasion, is a process of establishing a link in the customer’s mind between your product or service and the emotional gratification they are seeking. When the need or desire surfaces with a potential customer, your company name is the link in their mind.

A successful brand is the most valuable resource a company has. In fact, many brand authorities speculate that brands are so valuable that companies will include a “statement of value” addendum to their balance sheets to include intangibles such as the value of their brands.

Brands are used as external cues to qualify for prestige, taste, design, value and so forth. In other words, consumers associate the value of a product with the brand. For example, the value of Coca-cola, Kodak, Nike, Sony, and Toyota is indisputable. One estimate of the value of Coca-cola, the world’s most valuable brand, places it at over $68.7 Million. (See video chart below and video for resources.) In doing some research online, I came across Bloomberg Businessweek “The 100 Best Global Brands 2009” (http://feedroom.businessweek.com/?fr_story=d848bd8c8fdfad532b8b4e43e4c5781f7acd5ce8) and Interbrand that published the 100 Best Global Brands. (http://www.interbrand.com/best_global_brands.aspx)


Both web sites state that the top brands endured, even though 2009 was a tough year. They managed to weather the storm admirably. Coca-cola managed to rank #1. The companies that made the list all had one thing in common-trust. Consumers took issues with companies online and the top companies handled negative publicity instantly and responded online quickly to complaints, issues, etc.




Here is The Top 10 out of the 100 Best Global Brands listed. To view all 100, visit:
 http://www.interbrand.com/best_global_brands.aspx).

Brand Origin ($m)Value Change (+/-)

1. Coca Cola United States $68, 734 +3%
2. IBM United States $60,211 +2%
3. Microsoft United States $56, 647 -4%
4. GE United States $47,777 -10%
5. Nokia Finland $34,864 -3%
6. McDonald's United States $32,275 +4%
7. Google United States $31,980 +25%
8. Toyota Japan $31,330 -8%
9. Intel United States $30,636 -2%
10. Disney United States $28,447 -3%

Trust is now at the center of every company’s marketing strategy. How does your brand create value to a customer? Why do certain brands have more value than others? Naturally, companies with such strong brands strive to use those brands globally. Leverage your personal brand: What's the least expensive, yet most effective form of marketing? Word-of-mouth referrals from friends, family, customers, of course!

We're all busy and are working faster and harder for the instant recognition. Honestly, we forget to recommend even those companies we know, like and trust. So, to get more referrals, you need to get those you know to remember you and keep talking about you-despite & during their hectic day-to-day busy schedules.

So what do you do to try to achieve your brand recognition and instant association? First - a consistency of ad copy will go a long way. It is a proven fact that it takes 5 to 7 exposures to a print or online ad before someone may look further. If you change your ad copy every time you post it, people will not identify with your ad.

If you use the same ad in many different places, people will start to identify with it, and may ultimately take a further look. But that of course raises a dilemma. How do you know if you have a good ad that will draw, or one that needs to be changed?

Some great instant brand association examples would be:

 • When we need a soft tissue, we think Kleenex®, and the emotional gratification would be a soft tissue that will help us with a runny nose.
• When we are looking for an action sport name and hear the saying, “Just Do It,” we recall Nike, and the emotional gratification may be that we take action and get it done.
• When we hear the saying, “You’re in Good Hands with Allstate,” we recall Allstate Insurance Company, and the emotional gratification may be feeling safe with this insurance.
• When we need to use bleach, we recall Clorox®, and the emotional gratification would be that we know it is a great disinfectant and will get the area clean.
• If we need a good window cleaner, we recall Windex®, and the emotional gratification is that we know it cleans the windows effectively and we will have clean windows.
• If we need an aspirin, we think “Bayer® Works Wonders” – Bayer® Aspirin, and the emotional gratification may be that we remember hearing that aspirin also keeps the doctor away as a reducer to heart attacks.
• If we hear, “How do you Spell Relief?” we think ROLAIDS®, and the emotional gratification is relief of stomach pain and aches. The customer can read any emotional gratification through a perceived message. In each of the seven examples above, there is a direct link with the emotional gratification sought by the customer. They can rely on the product in their perceived mind.

When customers identify your product or company name with an emotional gratification response, the brand name becomes the name of the product type in the minds of customers. Think of FedEx®, UPS®, Kleenex®, Xerox®, and Jell-O®. All these names are brands, but the names are interchangeable with the product.

In order to establish an instant association or pre-emptive persuasion, my company has branded one of our services as being the resource center for marketing seminars. We provide free monthly seminars on a consistent and systematic basis. When our local customers hear marketing strategy seminars, they think of EXHIB-IT! Their emotional gratification is that they have a professional development seminar they can attend on a consistent basis to help grow their business without the hassle of being sold to while here. We have marketed and provided a systematic delivery of free monthly seminars and have speakers booked well into late spring 2012.

DJ Heckes
Author & CEO
EXHIB-IT! Tradeshow Marketing Experts
www.exhib-it.com
Full BRAIN Marketing
www.fullbrainmarketing.com