Free white papers

Whether or Not to Increase Your Marketing Spending

 Monday, January 25, 2010
 
As business owners, if we had a dollar for every time we’ve heard someone tell us that his or her best piece of advice (for thriving in a recession or stalled economy) is to raise the marketing budget, and spend more, then we would not have to pop an antacid after checking our 401(k)s and watching what the consequence of spending right now may be.

While it is not smart to stop your marketing, watch where you put your marketing budget dollars and be sure to measure everything spent. Metrics have now become even more relevant. There are inherent risks in holding the marketing budget steady and even more to cutting it all together. When businesses stay in “safe mode,” budget cuts are common. In contrast, risk taking
companies take advantage of every opportunity to solidify and build a stronger brand. In fact, some companies are increasing their lead in the marketplace by spending more on marketing, which may be the wiser thing to do.

No matter what the condition of the economy, the buyer target, the brand’s positioning, the ad copy and execution, and the media vehicles (a specific print or electronic medium used in an advertising campaign) are more important than the budget in driving revenues. In a recession or stalled economy, put a hold on spending more money on marketing communications if you don’t have all your strategic elements lined up. Once the strategic elements are in order, a focus on a great strategy can be put in place with metrics set up to test market and measure the results. Have the metrics in place for at least six months before deciding to keep the strategy or pull it. My practice is to question anything and measure everything.

Try looking at marketing channels such as social media as it is low cost and represents the future of marketing.  While other marketing channels are looking at cutbacks, social networking and electronic media is on a growth path due to being cost effective and it works!  It represents the future of marketing.

Compared to a typical advertising campaign, article writing, blogs, social networking, forums, wikis and other tools are incredibly inexpensive to implement and administer, ranging in price from free to economical if  managed correctly.

In addition to low costs, social media platforms have been proven to get results that can't be realized with other marketing media. Many traditional marketing communications are 99.9% geared towards boosting awareness of a brand and its products or services. During a flat or stalled economy, simply building awareness loses its effectiveness as the average consumer is less likely to jump from brand awareness to purchasing behavior. 

Social networking tools step beyond awareness to actual engagement with the consumer. Global giants such as Electronic Arts, Dell, AT&T and others have come to realize that customers remain customers 50 percent longer if they are community members than if not. During flat or stalled times, deep engagement with a target audience is much more likely to result in customer evangelists and increased sales versus just brand awareness. 

Companies that slash their social networking investments during a flat or stalled economy do so at their own peril. No matter how the economic outlook is, consumer’s behavior will continue to move away from traditional media to this new way of reaching out to one’s target audience.

his is particularly true if Gen Y is your target audience, those between the ages of 18 and 27. This generation is incredibly Internet savvy and live in the social computing universe on a full-time basis. They are consistently creating content on top of other’s content and expect to be heard. The companies that attract this generation the best are those that understand and keep up with social computing trends. Gen Y consumers may be a small percentage of your target audience today, but they will grow in significance over the next 10 to 20 years.

Today's economic outlooks will come and go. By refocusing your cinched marketing budget on channels that provide the biggest return and can actually measure a return on investment, also known as ROI, (i.e., social computing tools and business intelligence software), the impact of your digital marketing spent will set you up for rapid growth and position you ahead of your competition.


Share



Marketing Cutbacks Affecting Consumers and Businesses

 Monday, January 18, 2010
 
Marketing has taken a hit on both sides with cutbacks by their companies and their customers. For example, on the business side, a great example would be Estée Lauder reflected in 2009 what’s happening at companies across the country. William Lauder, CEO, told Business Week last year that he prepares for the worst by asking every brand manager, “What must you have? What would you like to keep going? And what can you give up?”  These are all important strategies to keep in mind as companies are watching their bottom line costs without sacrificing their marketing messages to the right target audience.

Many other companies have implemented drastic changes. AT&T and General Motors slashed their 2008-2009 marketing budgets, while Visa consolidated its ad account at one agency to save money in 2009. What does all this mean to a business in today’s economy? According to a 2009 article in the New York Times, “Cowed by the financial crisis, American customers are pulling back on their spending.” Business buyers are following suit, as Sam Rovit, a partner at Bain & Co., noted, “Many companies will be forced to cut expenses that in normal times you would not touch” – less money to spend to get customers and businesses to spend what little money they feel they have to spend which is not a good scenario.

There are many articles, blogs, and newsletters that offer advice for what business owners should and should not do to grow their businesses in tough or stalled economic times. We seem to come across a trend article or tips piece at least once every day. We sift through all the hottest trends in recession and stalled marketing tactics and the rash of strategic opinion articles to come up with our own suggestions of what we should “do” or “not do.”

As an Entrepreneur or Senior Level Manager responsible for growth strategies and cost cutting, become a researcher and do your homework to be in the know of what is really going on in the economy.  Subscribe to economist articles from sources you trust.  Take steps to improve marketing effectiveness without spending more in 2010. To do so, be sure to employ significant tactical changes such as:

•    Shift some of the marketing investments from traditional to digital media;

•    Shift advertising investment from brand-building initiatives to promotional marketing;

•    Shift into lower-cost media, such as local vs. national TV or radio spots, 15-second versus 30-second, etc.

With marketing accountability, processes have become strategic imperatives.  The more strategic and focused a business is when determining marketing strategies and, implementing metrics along the way, the more confident they feel that their dollars are being spent in the right place.
Share Delicious Bookmark this on Delicious



How to Thrive in a Stalled or Changing Economy

 Monday, January 11, 2010
 
After listening to the media talk about economic outlooks throughout 2009 and the volatile stock market, business survival has become a major concern for many business owners for 2010 and forward. Companies should be focused on strategies that can allow opportunity for growth, even though the economy may appear stalled or changing.

After the historic bank sell-offs and companies folding and/or filing bankruptcy, the stock market volatility, and all the media coverage regarding the state of the economy, it is no wonder business owners are unsure about the future growth of their businesses. Instead of being concerned about how long a recession or stalled economy is predicted to last, businesses should be focused on what could be a good outcome with the money that the federal government is putting back into the economy. What effect will that have? Nobody knows for sure but it will do something. At least businesses shouldn’t see the value of almost every asset class continue to come down. So, rest assured, everything should work out, and business will go on. There are opportunities all around – let’s seize the moment!

I spend a lot of time reading articles related to marketing, leadership, and economic outlooks. While some economists predict a short economic downturn and are optimistic, other economists are stating the downturn is likely to be steep, long, and turbulent. How do successful businesses adjust, position themselves, and play on their strengths with such an unsure future?

Now is the time to determine where you stand. A tropical storm viewed from a weather satellite looks more or less uniform, as if every area is affected with equal force. However, on the ground, the picture is much different. I remember when my parents’ home was hit with a tornado in Pinellas Park, Florida, in October 1992. Their home was hit hard. Many in the neighborhood lost roofs, walls, and entire homes – yet others remained intact. It is not unusual for one community to be devastated while another one a mile away escapes unscathed.

So it is with business storms – a sharp downturn affects everyone differently. Analyze strengths and vulnerabilities. Each business owner will have different answers to three critical questions:

1. How would a slowdown affect the industry in which you compete?

2. What is your company’s overall strategic position within that industry?

3. From what financial resources can the company draw to weather a downturn or stalled economy?

The best strategy depends on where the company stands in the areas set out above. For  example, if a company is strong financially and has a positive financial position, then the strategic and industry position allow a variety of options. One may want to out-invest competitors in marketing to increase customer loyalty. One could also attack or even acquire weaker competitors, and price products to gain a greater share of the market. One may be well positioned to lead consolidation within the industry, or to dominate critical market niches by concentrating on financial and marketing strengths.

Delicious Bookmark this on Delicious




Recent Posts


Tags


Archive